Karen Martel Hormones | Hormone Health & Weight Loss for Women
All articles

Pump not working, unable to get cream out of bottlesUpdated 3 days ago

Thank you for contacting us about the issue with your pump. We apologize for any inconvenience this may have caused.

Sometimes, airless pump bottles can develop air bubbles that prevent dispensing. Please try shaking the bottle vigorously and then pressing the pump firmly several times to eliminate any air pockets. 

If the pump still doesn't work after this, please let us know by emailing [email protected].  We appreciate your understanding and are here to assist with any further questions or concerns.

Was this article helpful?
Yes
No